1. Introduction

At ROSELIFT ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website roselift.shop or make a purchase from us.

2. Information We Collect

Personal Information

When you make a purchase, we collect:

• Name and contact information (email, phone number)
• Shipping and billing address
• Payment information (processed securely via Shopify Payments)
• Order history

Automatically Collected Information

When you visit our website, we automatically collect:

• Device and browser information
• IP address
• Browsing behavior and page views
• Cookies and tracking technologies

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and ensure security

4. Information Sharing

We may share your information with:

• Service Providers: Shipping carriers, payment processors, email marketing platforms
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

We never sell your personal information to third parties.

5. Cookies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Understand how you use our website
• Personalize your experience
• Deliver relevant advertisements

You can manage cookie preferences through your browser settings.

6. Your Rights (GDPR)

If you're in the EU, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@roselift.shop.

7. Data Security

We implement industry-standard security measures including:

• SSL encryption for all data transmission
• Secure payment processing via Shopify
• Regular security audits
• Limited access to personal data

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We're not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.