FAQ
Frequently Asked Questions
Find answers to all your questions about ROSELIFT products, shipping, and more.
đĻ Ordering
How do I place an order?
Simply browse our products, select your preferred bundle, and click "Add to Cart." Follow the checkout process to complete your order. We accept all major credit cards and PayPal.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Klarna (buy now, pay later).
Can I modify or cancel my order?
Contact us within 2 hours of placing your order at info@roselift.shop. Once an order has shipped, it cannot be modified or canceled.
đ Shipping
How long does shipping take?
USA: 3-7 business days
Canada: 5-10 business days
International: 10-20 business days
Do you offer free shipping?
Yes! We offer FREE shipping on all orders to the USA and Canada. No minimum order required.
How can I track my order?
Once your order ships, you'll receive an email with a tracking number. Click the link to track your package in real-time.
⨠Product
How often should I use ROSELIFT?
For best results, use ROSELIFT once daily for 10-15 minutes. Consistency is key! Most users see visible improvements within 2-4 weeks.
Is ROSELIFT safe for sensitive skin?
Yes! ROSELIFT uses gentle EMS technology that's safe for all skin types. Our conductive gel is hypoallergenic and dermatologist-tested.
What's included in my order?
Every ROSELIFT device comes with: 1x Device, 1x USB-C Charging Cable, 1x User Manual, and our 30-Day Satisfaction Guarantee.
How long does the battery last?
A full charge lasts approximately 5-7 sessions (10-15 minutes each). Charging takes about 2 hours via USB-C.
âŠī¸ Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund â no questions asked.
How do I return my order?
Email returns@roselift.shop with your order number. We'll send you a prepaid return label and process your refund within 5-7 business days.